Tuesday, June 28, 2011

How to review the performance of your office staff

 
 

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via KevinMD.com by Kevin on 6/28/11

How to review the performance of your office staff

How to review the performance of your office staff

by Rosemarie Nelson, MS

Your staff members are your most important (and costliest) resource. Have you invested in them? Do they know what is expected of them? Have you asked them if they have what they need to do their jobs?

Optimizing staff performance is a process. It starts with a plan, not the formal performance review.

You can't do a successful performance evaluation without establishing accurate standards against which the employee's performance can be evaluated.

The good news is you can start the process afresh even with long-established employees.

(...)
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